Captain Kratom
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Frequently Asked Questions
No, we only ship within the United States.
Shipping eligibility depends on the item. Not all products are eligible or legal to be shipped to every state.
If your order is placed Monday-Friday before 4 pm EST, it will be shipped the same day, and you will receive immediate tracking information.
Unfortunately, opened items cannot be returned. However, if there is an electronic defect, we can process a refund once the return has been inspected and received.
We will provide you with a free return label, but you are responsible for packaging and returning the item.